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Privacy Policy

This Privacy Policy ("Policy") outlines the principles by which SkinHugs ("we," "us," or "our") collects, uses, and protects the personal data of our customers. It complies with applicable data protection laws and applies to all personal data provided to us or collected by us. By accessing our website, using our services, or providing your data, you consent to the terms of this Policy.

1. Personal Data

  • Personal data refers to any information that identifies you, such as your name, contact details, date of birth, and payment information. It also includes data collected through cookies or other tracking technologies on our website.

2. Collection of Personal Data

We may collect your personal data when you:

  • Use our website, applications, or services.

  • Contact us via email, phone, or in person.

  • Participate in promotions, surveys, or loyalty programs.

Examples of data collected include:

  • Name, contact information, date of birth, and payment details.

  • Cookies, web analytics, and behavioural data collected through tracking technologies.
     

3. Use of Personal Data

Your data may be used for purposes such as:

  • Providing and managing our services.

  • Processing payments and fulfilling orders.

  • Communicating with you about promotions, offers, and updates.

  • Improving our website and services through analytics.

  • Complying with legal obligations.
     

4. Disclosure of Personal Data

We may disclose your personal data to:

  • Third-party service providers assisting with operations (e.g., payment processors, marketing services).

  • Regulatory authorities when required by law.
     

5. Protection of Personal Data

  • We employ administrative, technical, and physical measures to safeguard your data against unauthorized access, alteration, or loss. While we strive to ensure security, no method of transmission or storage is entirely secure.
     

6. Retention of Data

  • Your personal data will be retained as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.
     

7. Access and Correction

  • You may request access to or correction of your personal data by contacting us. We may require verification of your identity before fulfilling such requests.
     

8. Withdrawal of Consent

  • You may withdraw your consent for the collection and use of your personal data by contacting us. Note that withdrawal may impact our ability to provide services to you.
     

9. Amendments

  • This Policy may be updated from time to time without prior notice. Changes will take effect upon posting on our website. Continued use of our services constitutes acceptance of these updates.
     

10. Contact Us

  • For questions or concerns regarding this Policy or your personal data, please contact us.

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